Quality Assurance
Management and technical processes
are performed according to documented procedures according to ISO9000:2000 and
ISO13485:2003.Our
quality system is audited twice a year by British Standards Institute (registration number FM 40213)
Technical Services
Ultramedic has an excellent service department that provides a rapid
turnaround for calibration & service. We have full calibration
facilities for all products, and aim to provide complete support to
our customers. In particular, in the UK we expect to provide local
technical service for all equipment, irrespective of its country of
origin. Staff have been trained in the United States, France and
Holland. Ultramedic
is an approved service centre for Fluke Biomedical Corporation.
Sales and MarketingWe have an impressive Sales and Marketing Department. Our main customers in the UK are hospitals and medical equipment suppliers. Overseas we sell through dealers. We have close links with the scientific and technical organisations concerned with Medical Equipment Technology in the UK, and we attend many exhibitions and seminars to provide our customers with the latest information on our products and services. Ultramedic has
had a large share of the medical test equipment market in the UK for
many years and the majority of hospitals have a range of our test equipment. We support our products sold overseas by assisting dealers with
training, exhibitions, and regional sales meetings in the USA and
throughout the rest of the world.
Research and Development
Our Research and Development team provides us with the design and development of new equipment and software in the medical electronic field. We see this as an important resource in the total support of both our own products and those bought in for resale. The R & D team is meeting the needs of the increasingly complex regulatory framework relating to medical equipment.
ManufacturingManufacturing facilities have recently been expanded and improved, with the introduction of computerised production planning and stock control. Most production processes,
testing and calibrations are performed in-house.
Currently we manufacture : -
- The single channel IDA-2Plus/Infusion Device Analyzer.
- The multi channel IDA-4Plus can test 1,2,3, or 4 infusion devices simultaneously.
This has a complementary PC programme for control from a computer.
- The External Pacemaker Tester PMA-1.
Plans for the futureOur corporate
strategy is to retain and extend our position as a leading UK
supplier of a comprehensive range of test equipment for medical
devices, by introducing new products and further developing our
technical services.